Why We Charge a Slot Fee:
We charge a slot fee to help ensure commitment and reliability from carriers. In the past, we've experienced situations where carriers book dedicated lanes and then disappear at the last moment, leaving us with little time to find a replacement. This last-minute scramble can disrupt the entire shipment process. The slot fee helps mitigate this risk by securing the carrier's commitment upfront, allowing us to better plan and provide smooth, on-time service. The fee is refundable upon the first delivery, ensuring fairness and transparency.
